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Philippine outsourcing, done properly
Assistants, telemarketers, support agents, designers and project managers — hand-picked against your actual workload, trained on your tools, and part of your team from week one.
Pricing built around your workload. No equipment costs. No lock-in contracts.
Teams already running on Trustellar
Dental practices, insurance agencies, moving and trucking operators — the same playbook, tuned to each one's tools and hours.
What we do
Every engagement is recruited, trained, QA-scored and coached weekly — whichever of these you start with.
Hand off the inbox, the calendar and the admin backlog to one dedicated VA who learns your business fast — and then runs with it.
Scheduling, inbox triage, research, data entry, CRM updates, travel, reporting. If it eats your week, it comes off your plate.
Filipino agents are warm, clear and neutral-accented — the kind of voice a buyer actually stays on the line for.
Cold calling, appointment setting, qualification and relentless follow-up. Scripts written with you, coached weekly, dials reported daily.
Customers don’t wait on hold. Our teams answer by chat, email and phone — fast, friendly and unmistakably on-brand.
Behind the scenes: order processing, billing queries, ticket triage and reporting. US, UK and AU shifts, so nothing waits for morning.
A calendar planned a month ahead, posts written in your voice, and comments answered the same day — not whenever someone remembers.
Planning, captions, graphics, scheduling and community management across the platforms that actually matter to your buyers.
A coordinator who holds the plan, chases the blockers and reports honestly on dates — so nothing stalls in the gap between two people.
Boards kept accurate daily, stand-ups run and written up, vendors chased, decisions documented. In your tools, not ours.
A designer on your team for the steady stream — social sets, decks, one-pagers, ads — without a new brief and a new quote every time.
Working from your brand kit, or building one first. Source files handed over as standard, so the work stays yours.
Design and build for the pages that carry your business — a landing page, a set of service pages, or the whole site.
Built to convert, fast on a phone, on a platform you can maintain. Then kept current, rather than left to rot after launch.
Running an agency? We white-label all three — your brand on the emails, your name on the calls, our people doing the work.
How it works
We map your workload, your tools and your targets — then hand-pick and train the people who fit them.
Book a discovery callDiscovery call
Thirty minutes on your workload, tools, volumes and time zones. You leave with a recommended team structure — no obligation.
Hand-picked shortlist
Targeted recruitment and screening against your actual role — not a bench of whoever happens to be free.
Trained on your tools
Product and systems training, documented SOPs, and a trained back-up in place before day one.
Live, then reviewed
Weekly coaching and a monthly review of response times, resolutions, conversions and pipeline. No vanity dashboards.
Ways to start
Three shapes of engagement. Tell us the workload and we'll tell you which one fits.
One person
One full-time specialist on your hours, in your tools, on your workload.
Best for founders and lean teams buried in inbox, calendar, CRM and back-office admin.
Two to five
A small team with a lead, QA scoring and built-in backup cover.
Best for growing support queues, live chat, phone lines and outbound calling.
Short term
Cover for launches, seasonal spikes, data clean-ups and campaign blitzes.
Best when you need hands fast without adding permanent headcount.
Every engagement includes targeted recruitment and screening, tool and product training, documented SOPs, QA scoring and weekly coaching, monthly performance reporting, and backup cover on leave days. No lock-in contracts, no bloated minimums.
Why Trustellar PH
“We don't rent you a seat. We build you a teammate.”
We hire against your real workload, train on your tools, and keep the same faces on your account month after month. If your customers can't tell where your team ends and ours begins, we've done our job.
Paulkem Villacorta“Great support is a system, not a personality.”
Every account gets documented workflows, quality scoring and a trained back-up before day one, so a sick day never becomes your problem. We report monthly on what actually matters to you.
Mayreken C. Taclob“Your team, coached every single week.”
Onboarding isn't a one-week event here. Agents get weekly coaching, call and ticket reviews and product refreshers, so skills compound instead of fading after month one.
Maykalen Audree Joy M. Peteros“A named contact from day one.”
Begin with one VA or a two-person pod. See the output, check the numbers, then grow. Weekly check-ins through your first month and a straight answer whenever something isn't working.
Kietel Blue Alfonso S. MalubayTell us the workload. We'll come back with a recommended team structure and a quote within one business day.
Where we arePhilippines — remote-first teams, serving clients in the US, UK, AU & Asia.
Office hoursMonday–Friday, 09:00–18:00 PHT. Night-shift and weekend coverage on request.
